I was a little taken aback to hear her request. But Jill was gracious – saying no she didn’t do exchanges like that because her customers only buy new product from her. But she pulled out a sheet of older Sid Dicken tiles to see if the visitor’s tile had been “retired”. This is where it started to get interesting.
Sid Dickens is a Vancouver sculptor whose hand-made blocks have become popular world-wide. His work is only available at one store in each city and the tile selection at any one time tops out at about 100. When he designs new tiles, he takes some older ones out of circulation. To date, just over 400 pieces have been made. Each tile has a name, a number and a story that goes with it. The older ones increase in value as they become scarce. In this particular instance, the visitor’s tile had likely increased in value by between $150 and $500.
If Jill had been dishonest, she could have said, “Sure, I’ll trade you” and then resold the tile online and made a tidy profit. Instead, she made a visitor’s day by sending her off to either re-sell the tile herself or keep it knowing it was growing in value.
Jill sells Sid Dickens tiles for $83. They’re available online for $98 at www.siddickens.com. And if you want to buy one in Whistler, you can pay $150. Buying at Romancing the Home means you get the blocks for less from a reputable dealer.
Shopping local makes sense on so many levels, don’t you think? If you’re interested in the new Spring Collection, drop by Romancing the Home (1637 128 Street, South Surrey) soon.